Shipping Policy
International Shipping
We offer international shipping to select countries.
Shipping time: Typically 7-14 business days, depending on destination
International shipping costs will be calculated at checkout based on destination and package weight.
Shipping Methods:
We primarily use EMS (Express Mail Service) for international shipments.
For countries where EMS is not available, we can ship via DHL.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, and fees imposed by the destination country.
These charges are the responsibility of the recipient and are not included in our product or shipping prices.
Please check with your local customs office for more information.
Order Processing
Orders are typically processed within 1-3 business days.
Custom and made-to-order items may require additional production time, which will be communicated at the time of purchase.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Shipping Delays
While we strive to meet estimated delivery times, we cannot guarantee delivery dates.
Delays may occur due to customs processing, weather conditions, or carrier issues beyond our control.
Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately.
We will work with the shipping carrier to resolve the issue.
Contact Us
If you have questions about shipping, please contact us through our contact page.